Terms and conditions

Important !
Our website is under constant development and technical errors may affect the correct display of data and prices. Any such error will be corrected promptly. If an order is placed for a product with an incorrect price due to a technical error, we will cancel the order and refund the amount paid within 24 hours. This policy is in accordance with legal regulations regarding price errors in online commerce.

In the case of the aforementioned situations, you will be automatically contacted by an Isoflect Insulation representative to intervene in their resolution.


  1. By using this Site, you agree to these Terms of Use. Access to and use of this Site are subject to the following Terms of Use and all applicable laws and regulations. By accessing and using the Site, you accept, without limitation or qualification, these Terms and acknowledge that any other agreements between you and ISOFLECT INSULATION SRL are superseded by the provisions of these Terms of Use. If you do not agree or do not accept, without limitation or qualification, the Terms of Use of this Site, please leave this Site.

2. Ownership of Content

The Site and everything contained therein, including without limitation all text and images (“Content”) are the property and copyright of ISOFLECT INSULATION SRL or others with all rights reserved unless otherwise specified. Any Content consisting of a trademark, logo, or service mark is a registered and unregistered trademark of ISOFLECT INSULATION SRL or others. The use of any Content, except as provided in the Terms of Use, without the written permission of the owner of the “Content” is strictly prohibited. We also inform you that ISOFLECT INSULATION SRL will ensure and enforce its intellectual property rights in accordance with the laws in force, reaching, if necessary, the prosecution of those guilty of violating intellectual property rights in criminal courts.

3. Use of the Site

ISOFLECT INSULATION SRL grants permission to use the Site under the following conditions: You may download the Content, but only for personal and non-commercial use and provided that you comply with the information regarding copyright and other intellectual property rights contained in the Content; You are not permitted to distribute, modify, copy (except as mentioned above), transmit, display, reuse, reproduce, publish, authorize, grant a license to use, create derivative works from, or transfer, sell or otherwise use the Content, without the written consent of ISOFLECT INSULATION SRL; You may not use the Site to post or transmit any material that is threatening, false, misleading, abusive, harassing, licentious, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic or profane, or any other material that may constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate the law. ISOFLECT INSULATION SRL will cooperate with any law enforcement authorities and will comply with any court order requiring or ordering ISOFLECT INSULATION SRL to disclose the identity of any person who posts or transmits any such information or material on or through the Site; and You may not use the Site for advertising purposes or for any commercial solicitation/offer.

4. Confidentiality

Any personal data such as: your name, address, telephone number or e-mail address that you transmit to the Site by electronic mail or otherwise will be used in accordance with the Privacy Policy. (Access is made through the Site). Any other communications or materials that you transmit to this Site, such as questions, comments, suggestions or other messages of this kind will be considered non-confidential and not protected by certain intellectual property rights.

5. Lack of guarantees

ALL CONTENT ON THIS SITE IS SUBJECT TO CHANGE AND IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

6. Disclaimer

USE OF THIS SITE IS ENTIRELY AT YOUR OWN RISK. ISOFLECT INSULATION SRL AND ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS OR ANY OTHER PARTY INVOLVED IN THE DESIGN, PRODUCTION OR PROVISION OF THE SITE ARE NOT LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR ITS CONTENT. ISOFLECT INSULATION SRL ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES OR VIRUSES THAT MAY INFECT YOUR COMPUTER OR OTHER PROPERTY AS A RESULT OF YOUR ACCESS TO OR USE OF THIS SITE, OR YOUR DOWNLOADING OF ANY MATERIAL, INFORMATION, TEXT, IMAGES, VIDEO OR AUDIO FROM THIS SITE.

7. Links to third party websites

The Site may contain links to other sites owned or operated by parties other than ISOFLECT INSULATION SRL. Such links are provided to you for your use only if you wish to do so. ISOFLECT INSULATION SRL does not control, and is not responsible for, the content, privacy or security conditions, and the functionality of such sites. Without limiting the foregoing, ISOFLECT INSULATION SRL specifically disclaims any liability if such sites: Infringe the intellectual property rights of a third party; Are inaccurate, incomplete, or contain misleading information; Are not commercial in nature or do not meet the fulfillment of a particular purpose; Do not provide adequate security; Contain viruses or other elements of a destructive nature; or Are libellous or defamatory. ISOFLECT INSULATION SRL also does not authorize the content or any other products and services provided on such sites. If you access such sites or this site through a link, you assume your own risk, without the permission of ISOFLECT INSULATION SRL.

8. Revisions to these Terms of Use

ISOFLECT INSULATION SRL may, at any time and without prior notice, revise these Terms of Use by updating them. You are bound by any and all such revisions and therefore you should visit this page of our site periodically to review the updated Terms of Use. You may not use this site to post or transmit any unlawful, threatening, false, misleading, abusive, harassing, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, profane or any other material that could constitute or encourage conduct that could be considered criminal, give rise to civil liability or violate any law. The Company will fully cooperate with any law enforcement authorities or any court order requesting or ordering the Company to disclose the identity of persons posting or transmitting such information or materials; you agree that the Company, in its sole discretion, may cease or terminate your use of the of the Site for failure to comply with the Terms of Use. Upon such suspension or termination, you must (a) cease using the Site and (b) destroy any copies made of any portion of its content. You will not hold the Company liable for any damages, costs, liabilities, expenses (including attorneys' fees) and amounts for settlements related to any lawsuit, claim or action brought by a third party against the Company as a result of (a) your negligence, misrepresentation, error or omission or (b) your violation of the Terms of Use and applicable laws or regulations. USE THIS SITE AT YOUR OWN RISK. NEITHER THE COMPANY, ISOFLECT INSULATION SRL, ITS BRANCHES, AFFILIATES, DIRECTORS OR MANAGERS, ITS AGENTS OR THIRD PARTIES INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF THE USE OF THIS SITE OR ITS CONTENT, WHETHER BASED ON CONTRACT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Governing Law and Jurisdiction These Terms of Use and the use of this site are governed by the laws of Romania. The competent courts of Romania shall have exclusive jurisdiction over any and all disputes arising out of or relating to the provisions of the Terms of Use and/or the Site Content or in the event of disputes in which these Terms of Use and/or this site are considered relevant facts for such disputes.